Customer Support
Looking for Help?
Please use the links on this page.
For additional assistance contact Amazon directly within the first 30 days of purchase or email CINIOS Customer Support at:
support@cinios.com
Looking for Help?
Please use the links on this page.
For additional assistance contact Amazon directly within the first 30 days of purchase or email CINIOS Customer Support at:
support@cinios.com
CINIOS takes customer satisfaction seriously. We are here to help.
- User Manual (.pdf) - 43" and 55" Models (ACK-HU4301/ACK-HU5501)
- QuickStart Guide (.pdf)
- Troubleshooting Guide (.pdf)
- Frequently Asked Questions
- Warranty Policy and Terms (.pdf)
- Remote Control Hex Codes (.pdf)
For proper set up, connections, and mounting your TV - refer to the User Manual online or the Quick Start Guide:
For problems or general questions about your TV:
For in-warranty service -- contact CINIOS customer support. Save the original product packaging to safely transport the TV. You must have the original receipt as proof of purchase.
For out of warranty service, please contact customer support at: support@cinios.com.